Error WIS 30280 - The web intelligence server memory is full

The web intelligence server memory is full. Please log off and try to connect later. If the problem persists, Contact your Business Objects Administrator. (Error_WIS_30280)(Error: INF)


This is the official  resolution from service.sap.com/bosap-support: 

 BusinessObjects Note: 
1277072 - Web Intelligence server memory full (Err:WIS:30280) error while refreshing the webintelligence reports 

 Symptom 
Getting Web Intelligence server memory full (Err:WIS:30280) error while refreshing the webintelligence reports in Business Objects XIR2 infoview. 
"Error: ''" 
The error message appears because the Web Intelligence server stresses the memory resources when processing many reports containing a large amount of data.


Official Resolution 

 Log onto Central Management Console. 
Click on Servers. 
Click on Web_IntelligenceReportServer. 
Click on Properties tab. 
Reduce the Document Cache Duration to 20 minutes. 
Reduce the Document Cache Scan Interval to 20 minutes. 
Click on Apply->Update. 
Restart the Buisness Objects Servers. 

 Other Resolution
Go to   drive  where  your Tomcat is installed for example 

 c:\programfiles\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes\webi.properties 

 Open this file webi.properties with a notepad and add MAX_HEAP_SIZE=1024000000 as the bottom most line of the file. 

 Save the file. 

 Restart the tomcat server and Business Objects Servers. 

See also:

 BUSINESS OBJECTS ERRORS LIST

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