Business Objects HTTP 404 errors


 HTTP 404 errors in Business Objects XI R 3.1

The HTTP 404 error may happen for one of the following reasons:

1. The requested page was deleted in error. Check the deployment folder of the web application to make sure that the requested page exists.

2. The web application is not properly configured. Try to access other pages in this web application. If there are other pages in this web application that are not accessible, then there is a problem with the web application configuration. Consult the web application deployment instructions to check that the configuration files are valid, or redeploy the web application.

3. A system setting is incorrect. For example, the memory limit was reached or an ODBC DSN was not correctly configured. As a result, an exception was thrown and the expected page was not generated.
Check the web server log or the web application log for error or exception records.

4. An environment variable is not properly set. This environment variable can be a system variable, or a variable defined in the web application server. As a result, a required library or class cannot be found. Check the web server log or the web application log for error or exception records. Consult the web application deployment instructions to make sure that all of the required steps were done.

5. The web application is corrupted. Restart the web server. Try to re-deploy the web application.

6. If the requested resource is a dynamically-generated web page with a special extension name (for example cwr), the web server may not handle the request because the corresponding application mapping is not configured properly. Check the web server configuration.

7. A related web application may not be deployed or properly configured. Consult the web application deployment instructions to verify the configuration of the web application.

8. If the page worked previously, but then stopped working, a recent change on the web server side may have negatively impacted this page or its parent web application. For example, when an add-on web application is applied on top of the existing web application, the original configuration may be corrupted. Check for recent changes to the web server.

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