Error WIH 00013 - Invalid Session

'WIH 00013 - Invalid Session' 

error returning when our user ran  Deski reports through infoview.


Environment

BOXI R 3.1
Windows Server 2008 R2
Tomcat Webapplication Server



Solution



We changed timeout-settings for Infoview increased to 120 minutes.
However as we left an web intelligence document idle for more than 20 minutes the same error came again.
We increased the idle connection timeout and idle document timeout settings for the WebIntelligenceProcessingServer using the CMC  but it was not sufficientto be neccessary)

As Webi reports are not handled by the InfoView application   the timeout settings from InfoView are not helpful.

We had to change the timeout settings for the AnalyticalReporting Application BOInstallDir\Tomcat55\webapps\AnalyticalReporting\WEB-INF\web.xml


See similar post:

ERROR WIS 30280

BUSINESS OBJECTS ERRORS LIST


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