Internal error [ RCIRAS0216 ] (Error: INF ) Please contact your system administrator.

Internal error  [ RCIRAS0216 ] (Error: INF ) Please contact your system administrator.

Environment BOE XI 3.1 Deski report with Zabo
 on Windows 2008 R2 

Case:

We had this exception after changing from Zabo a Deski option on saving the report, we checked the option 'Refresh on opening' the report.
After exporting in the CMS the report on opening it we had the above exception

Solution

We imported the report on Deski,
 choosig the BO system with  (J2EE Portal),
 we save it  again by checking the option 'Refresh on opening' 
and we re-exported it.

After this the issue was resolved.

 See also:

 Errors list - Solutions

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