Reasons for moving from DeskI to WebI
Distributed enviroments with Desktop Intelligence installed locally on PCs generate a very high cost of ownership for the companies: - Software licenses for third party software, for instance for database connectivity - Support and maintenance costs for installation of software upgrades, patches, new releases. (estimates run as high as $1000 per desktop per upgrade) - Local helpdesk requirements - Local language support for end-users. Besides the cost, there is the potential risk that companies have installed different versions of the software throughout the organization, with even different service pack levels. This can require a huge administration effort. Every PC has software installed from different suppliers. Most software vendors frequently ship upgrades and these upgrades are not installed at the same time on all PCs which might lead to incompatible combinations of software, again putting extra pressure on the support and maintenance group. The combination of the busi